Frequently Asked Questions

Welcome to the bunny casino FAQ section. Here you'll find answers to common questions about our platform, games, bonuses, and services. If you can't find the answer you're looking for, please don't hesitate to contact our support team.

Registering at bunny casino is quick and easy. Click the "Register" button on our homepage, fill in your personal details including name, email, and phone number, create a secure password, and verify your email address. The entire process takes less than 2 minutes, and you'll receive a welcome bonus immediately after registration.

Make sure to provide accurate information as it will be needed for verification and withdrawals. Once registered, you can complete your bunny casino login and start playing immediately.

If you've forgotten your password, click the "Forgot Password" link on the bunny casino login page. Enter your registered email address, and we'll send you instructions to reset your password. Follow the link in the email to create a new password.

For security reasons, password reset links expire after 24 hours. If you don't receive the email, check your spam folder or contact our support team for assistance.

Yes! Bunny casino offers a dedicated mobile app for enhanced gaming experience. You can download the bunny casino app download apk for Android devices directly from our website. iOS users can enjoy our optimized mobile web version that provides the same features and functionality.

The mobile app includes all your favorite bunny casino games, secure payment options, and exclusive mobile-only bonuses. Download the app today to enjoy gaming on the go!

Absolutely! Bunny casino uses industry-standard 128-bit SSL encryption technology to protect all your personal and financial information. We implement strict security measures including firewalls, intrusion detection systems, and regular security audits to ensure your data remains safe.

We never share your information with third parties without your consent, and all transactions are processed through secure payment gateways. This makes bunny casino legit and trustworthy for all players.

Account verification is required for security and regulatory compliance. You'll need to provide a valid government-issued ID (passport, driver's license, or national ID) and proof of address (utility bill, bank statement, or government correspondence) dated within the last 3 months.

Upload clear, readable documents through your account dashboard. Verification typically takes 24-48 hours. Once verified, you'll enjoy higher deposit limits and faster withdrawals at bunny casino.

No, bunny casino permits only one account per person, household, IP address, or device. Multiple accounts are prohibited to ensure fair play and prevent bonus abuse. Creating multiple accounts will result in account closure and forfeiture of winnings.

If you need to update your account information or have account-related issues, please contact our support team instead of creating a new account.

bunny casino offers over 125 exciting games across multiple categories. Our collection includes popular bunny casino slot games, live dealer games (baccarat, blackjack, roulette), fishing games, card games, and specialty games. All games are provided by reputable software developers ensuring fair play and exciting gameplay.

Popular titles include Super Ace, Golden Empire, Mega Fishing, and many more. New games are added regularly to keep your gaming experience fresh and exciting.

Yes, all games at bunny casino use certified Random Number Generator (RNG) technology to ensure completely random and fair outcomes. Our games are regularly tested and audited by independent third-party agencies to verify fairness and compliance with industry standards.

The RTP (Return to Player) percentages for our games are publicly available and meet or exceed industry averages. This transparency ensures that bunny casino games provide fair chances of winning to all players.

Yes! Most of our slot games and selected table games offer a demo mode that allows you to play for free without risking real money. This is perfect for learning game rules, testing strategies, or simply having fun without financial commitment.

However, live dealer games and progressive jackpot games are only available for real money play. To switch from demo to real money play, simply complete your bunny casino login and make a deposit.

Bunny casino supports various payment methods popular in the Philippines, including GCash, PayMaya, bank transfers (BPI, BDO, Metrobank), credit/debit cards (Visa, Mastercard), and select e-wallets. We continuously add new payment options based on player demand.

All transactions are processed securely, and we don't charge any fees for deposits or withdrawals. However, your payment provider may apply their own charges.

Withdrawal processing times vary by payment method. E-wallets (GCash, PayMaya) are typically processed within 1-2 hours, bank transfers take 1-3 business days, and card withdrawals take 2-5 business days. VIP members enjoy faster withdrawal processing times.

First-time withdrawals require account verification, which may add 24-48 hours to the processing time. Once processed, the funds will appear in your chosen payment method according to their processing times.

The minimum deposit at bunny casino is ₱100, while the minimum withdrawal is ₱200. Maximum limits depend on your VIP level and chosen payment method. Standard players can withdraw up to ₱50,000 per day, while VIP members enjoy higher limits.

These limits are in place for security and regulatory compliance. If you need higher limits, consider joining our bunny casino vip program for enhanced benefits.

New players at bunny casino are treated to a generous welcome package that typically includes a deposit match bonus (up to 150%) and free spins on selected slot games. The exact bonus amount may vary based on current promotions.

After the welcome bonus, you'll also receive daily reload bonuses, cashback offers, and special weekend promotions. Check our promotions page regularly for the latest offers.

Wagering requirements (also known as playthrough requirements) specify how many times you must wager your bonus amount before you can withdraw winnings. For example, a 20x wagering requirement on a ₱1,000 bonus means you must wager ₱20,000 before withdrawing.

Different games contribute different percentages toward meeting wagering requirements. Slots typically contribute 100%, while table games may contribute less. Check the specific terms for each bonus at bunny casino.

The bunny casino vip program is invitation-based for loyal players. You can also qualify by meeting certain deposit and activity requirements. VIP members enjoy exclusive benefits including higher deposit/withdrawal limits, personalized account managers, exclusive bonuses, and invitations to special events.

As you play, you'll earn loyalty points that help determine your VIP status. The more you play, the better your chances of receiving a VIP invitation.

bunny casino offers 24/7 customer support through multiple channels. Use our live chat feature for instant assistance, email us at [email protected] for detailed inquiries, or call our hotline for urgent matters. Average response times are 2-3 minutes for live chat and 24 hours for email.

Our support team is trained to handle all types of queries, from technical issues to account questions. We're committed to providing quick and effective solutions to ensure your gaming experience remains smooth and enjoyable.

If you experience technical issues with any game, first try refreshing your browser or clearing your cache. Ensure you have a stable internet connection and that your browser is up to date. If problems persist, contact our support team with details about the issue.

Provide information such as the game name, device and browser you're using, and any error messages you see. Our technical team will investigate and resolve the issue promptly. All bunny casino games are regularly tested for optimal performance.

If you didn't find the answer to your question in our FAQ section, don't hesitate to reach out to our friendly support team. We're here to help you with any queries about bunny casino, from account issues to game rules and everything in between.

Join thousands of satisfied players who trust bunny casino for their online gaming entertainment. Your questions are important to us, and we're committed to providing the best possible service to ensure you have an exceptional gaming experience.